Last updated: 29 October 2026

yoma88 Privacy Policy

This policy clearly sets out how we protect and use your personal data, and what your rights are.

This Privacy Policy ("Policy") is an official document explaining how yoma88 handles the personal data of users of the yoma88 platform. By choosing to use the platform, you are considered to have read and accepted the terms of this Policy. We therefore encourage you to read it carefully.

Information We Collect

1.1 Information You Provide Directly

This includes information that may reach us when you register an account, make deposits or withdrawals, or access our services—

  • Full name, date of birth and age verification
  • Contact details (email address)
  • Payment details (KBZPay, Wave Money, AYA Pay and bank transfer confirmations)
  • Login credentials (username and encrypted password)
  • A copy of your national ID or passport details, requested if KYC verification is required

1.2 Information Collected Automatically

When you access and use the platform, our servers record the following technical data—

  • IP address and browser type
  • Access date, time (Myanmar Standard Time) and duration
  • Device type used (mobile, PC) and operating system
  • Data from cookies and similar tracking technologies (see Section 5)
  • Game history — bonus claims, bet amounts, win/loss records

Purpose of Using Your Data

We use your personal data only for the following lawful purposes—

Account Management

To create and verify your account (KYC), secure your login, and maintain your game history.

Financial Operations

To handle deposit and withdrawal verification, fraud prevention, and transaction record keeping.

Service Delivery

To resolve issues via Live Chat and email, send bonus notifications, and provide player support.

Regulatory Compliance

To enforce Responsible Gaming policies, protect players under 21, and carry out anti-money laundering (AML) measures.

Platform Improvement

To improve services and enhance the user experience through internal data analysis.

Marketing and Communications

To send personalised promotion notifications to players who have given their prior consent.

Data Sharing and Third Parties

3.1 Who We Share With

yoma88 does not share, sell, or disclose your personal data to any third-party advertising companies, data brokers, or unrelated organisations. Service providers who assist us in delivering our services (payment processors, server hosting providers) are given access only to the data they need to perform their duties, and they are bound by strict confidentiality agreements.

3.2 Legal Requirements

We will not disclose any data unless required by a lawful request from a regulatory authority with legal authority to demand it. Where such disclosure is made, we will notify the player as permitted by law.

3.3 External Links

If the yoma88 website contains links to external websites, we have no control over and accept no responsibility for the privacy policies of those sites. If you intend to enter personal data on an external site, please read that site's policy first.

Data Retention Period

We retain personal data for as long as necessary to fulfil the purpose for which it was collected. Retention periods may vary by type of activity—

  • Account Data — retained for a set period after account closure for operational protection purposes
  • Financial Records — retained as required by financial regulatory obligations
  • Gaming Records — retained for Responsible Gaming review purposes
  • Support Communication Records — retained for a period to protect against disputes

If you request deletion of your personal data, all data except that which must be retained by law will be deleted.

Cookies and Tracking Technology

What Are Cookies

Cookies are small text files stored in your browser. Our platform requires cookies to function properly.

Types of Cookies We Use

  • Essential Cookies — used to maintain login sessions and store security tokens
  • Functional Cookies — used to remember language and display preferences
  • Analytics Cookies — used to review internal platform usage and improve our services

Non-essential cookies can be disabled in your browser settings, but please note that some platform features may be restricted as a result.

Data Security Measures

yoma88 applies the following technical and procedural measures to protect your personal data—

  • SSL/TLS Encryption — all data transmitted between the platform and our servers is encrypted and protected
  • Access Controls — data access is granted on a need-to-know basis
  • Two-Factor Authentication — two-step verification (2FA) is available for account logins
  • Encrypted Storage — passwords are stored using industry-standard hashing; we never have access to your actual password
  • Security Checks — Monitors for data breaches and unauthorized access

Please be aware that no site can guarantee 100% security of data transmitted over the internet. We do our best to protect your data, but cannot guarantee a completely secure outcome.

Player Rights

Every player using the yoma88 platform has the following rights regarding their personal data—

Right to Access

You have the right to check what personal data we hold about you.

Right to Correction

You can request that incorrect or incomplete personal data be corrected with accurate information.

Right to Request Deletion

You have the right to request deletion of data that is not required to be retained by law. Fulfillment of such requests is subject to legal limitations.

Right to Object

You have the right to refuse promotional communications. You may not object to data that is essential for providing the service.

How to Exercise Your Rights

To exercise any of these rights, contact us through our Support service — available 24/7 via Live Chat (in Myanmar language), or send an email to [email protected]. Once your identity as a player is verified, we will act on your request as quickly as possible.

Child Protection

The yoma88 platform is only open to users aged 21 and above. We do not knowingly collect personal data from anyone under 21. If we become aware that someone under 21 has accessed our platform, we will immediately delete their data and close their account. If a parent or guardian discovers such a situation, please notify us immediately at [email protected].

Policy Updates

We may update this Privacy Policy from time to time. When changes are made, the updated date will be revised and published on this page. For minor updates, we will notify you through the platform; for significant changes, we will notify players directly. Continued use of the platform after an update is published will be considered acceptance of the new policy.

Contact Information

If you have any questions, requests, or feedback regarding this policy, please contact our support team—

Live Chat — Available 24/7 in Myanmar language

Frequently Asked Questions about Privacy Protection at yoma88

ID card or passport details submitted for KYC verification are stored on an encrypted server. After verification is complete, the file is kept under restricted access and deleted when there is no longer a legal requirement to retain it. Only staff involved in providing the service can view it, and it is never shared with third parties.

Your game history can only be viewed by you and, where necessary, customer service staff (under restricted access). These records will not be shared with advertising companies, third-party data companies, or any unrelated party.

Contact us via Live Chat or email [email protected] to request data deletion. After we verify your account, we will delete the remaining data, except for any data we are legally required to retain.

Yes, you can request to stop promotional communications via Live Chat or by contacting [email protected]. Please note that service-related messages (transaction records, account notifications) are necessary for us to provide the service.

If you disable essential cookies (session, security token), you will not be able to log in or play on the platform. If you disable only analytics cookies, the platform's core functions will work normally, though some parts of the player experience may be limited.

If a data breach is discovered and we believe your personal data may be affected, we will notify you as quickly as possible with a clear explanation, through the platform or to the email address you provided. We will then guide you on what to change to protect your account.